Univers recognised in the Gartner® Hype Cycle™ for Digital Grid, 2026 and Power and Utility Industry IT, 2026. Learn more →
Univers recognised in the Gartner® Hype Cycle™ for Digital Grid, 2026 and Power and Utility Industry IT, 2026. Learn more →
Effective Date: 08 May 2024
Last Review: 12 Mar 2026
This Privacy Notice explains how Univers Pte. Ltd. and its affiliates (“us” or “we”) collect and process your Personal Data (i.e. any information relating to an identified or identifiable natural person) when you visit or use Univers websites, applications, products, services, and events. This Privacy Notice applies when we act as the Data Controller (i.e. when we determine the purposes and means of processing) collecting and processing your Personal Data. It does not apply when we act as a Data Processor (i.e. when we process personal data on behalf of the Data Controller) or third parties’s products, services, websites, or content.
We collect Personal Data from you when you visit our websites, visit our office, use our applications, products, and services, subscribe to our newsletter, attend our events, participate in discussion boards or social media sites, apply for a job with us, report a technical problem using our websites, applications, products, and services. We collect the Personal Data you provide or collect automatically when you are using our websites, applications, products, and services. Your Personal Data may be collected and processed by third‑party platforms. While we maintain rigorous Data Processing Agreements (DPAs) and conduct periodic security assessments to ensure these third-party platforms adhere to strict Technical and Organizational Measures (TOMs), we do not exercise direct control over their internal systems or day-to-day operations and cannot be held responsible for security failures or data breaches that occur on their platforms. In the event where we are aware of any third-party platform’s security incident relating to your data, we will work diligently to notify you and assist in any necessary remediation as required by law.
We collect and process your Personal Data for the following purposes:
Purpose | Personal Data Processed | Legal basis |
Visit our websites | We collect personal data when you subscribe to our marketing We automatically collect specific personal data from your device Partial IP address, device type, browser type, operating system, | Explicit consent of the visitor. Legitimate interest in developing and improving our websites for |
To conduct service analytics | User ID, IP Address, Site searches, Page URLs, Page titles, Custom | Explicit consent of the visitor. Legitimate interest in developing and improving our websites for |
Start a conversation with us | Company Name, Name, Email, Job title, Industry, Country, Mobile. | Explicit consent of the participant. Legitimate interest to process your request effectively. |
Attend our events | Company Name, Name, Email, Job title, Industry, Country. | Explicit consent of the participant. Legitimate interest in organizing events and managing the registration |
Participate in social media sites | We use various social media platforms, such as LinkedIn, Telegram, for | Legitimate interest to promote our brand and services. |
| LinkedIn Lead Gen Forms: Company Name, Name, Mobile, Email, Job Title. | Legitimate interest in pursuing business opportunities, attracting and |
Administers interactions with customers and potential customers | Company Name, Company Address, Name, Email, Mobile. | Explicit consent of the business contact. Legitimate interest in managing the relationship with our business |
Job Application | Name, Date Joined, Job title, Gender, Nationality, Citizenship, | Explicit consent of the candidate. Legitimate interest in hiring and onboarding candidates. Compliance with a legal or regulatory obligation, such as background |
Onboarding our suppliers | Name, email, Company Name, Company Address, Company Registration Number, | Performance of a contract. Compliance with a legal or regulatory obligation including terrorism, |
Visit our office | Company Name, Name, Job title, Email, Mobile, Time enter and leave our | Legitimate interest in protecting our offices, personnel, and |
Using Guest Wifi | Name, Email, Mobile, Device Information including Name, MAC address, IP | Explicit consent of the visitor. Legitimate interest in protecting our IT infrastructure against |
Report a technical problem | Name, Email, Mobile. | Explicit consent of the customers and employees. Legitimate interest in rendering our services to support our customers |
For Legal Compliance | Personal Data as requested by the regulators. | Legal obligation, such as a court order, to comply with lawful requests |
For Litigation Purposes | Personal Data related to a business transaction. | Legitimate interest in protecting our legal rights or the rights of |
Track campaign performance and identify account-level website visitors via Demand Science Visitor ID (VID) tag | IP addresses, 1st and 3rd party cookies, UTM parameters, URL strings, firmographic data (company name, industry), geographic location, onsite engagement patterns. | Explicit consent of the visitor (via Cookiebot integration). Legitimate interest in measuring marketing campaign effectiveness and improving our demand generation strategy. |
For Statutory Exceptions to Consent | Personal Data processed where collection, use, disclosure, transfer, or other processing is permitted, authorized, or required under applicable laws and regulations without consent. | Statutory exception to consent under applicable laws. Processing will be limited to what is reasonably necessary for the relevant purpose and carried out in accordance with applicable legal requirements. |
We may transfer and store your Personal Data outside the country in which you are located or reside. We put in place appropriate contractual arrangements and transfer mechanisms to protect the Personal Data shared to ensure they are given adequate protection to comply with applicable data protection laws, our security policies, and obligations.
When transferring your Personal Data outside the EEA, UK, and Switzerland, we implement at least one of the safeguards set out below to comply with applicable law.
Adequacy decisions: We may transfer your Personal Data to countries deemed to provide adequate protection for Personal Data by the UK and/or European Union authorities.
Standard Contractual Clauses: We may use specific contracts approved by the UK and/or European Authorities that give Personal Data the same protection it has in the UK and the EEA when we transfer your Personal Data to service providers.
You can exercise your rights concerning your Personal Data by submitting a request to [email protected]. We respond to all requests within a reasonable timeframe following applicable data protection laws.
If you are an individual resident in EEA, UK, or Switzerland, you have the following data protection rights:
Right to be informed
You have the right to be informed about how we collect and process your Personal Data. We provide the information in a precise, transparent, and easily accessible format.
Right to request access to data
You have the right to access the Personal Data we collect and process.
You have the right to rectify your Personal Data if it is inaccurate or incomplete.
You have the right to delete or remove your Personal Data in some circumstances, such as where we no longer need it or where you withdraw your consent (where applicable).
There are exceptions where we may refuse an erasure request, e.g., where we must comply with a legal obligation or for the establishment, exercise, or defense of legal claims.
You have the right to request that we only process your Personal Data in limited circumstances, such as where you contest the accuracy of that Personal Data or object to processing it for a particular purpose.
You have the right to object to the processing of your Personal Data unless we demonstrate legitimate grounds for the processing which override your rights, or we exercise or defend a legal claim.
You have the right to receive all Personal Data you have provided in a structured, commonly used, and machine-readable format and transmit this Personal Data to another Data Controller where technically feasible.
You have the right to withdraw the consent you provided at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. It will not affect the processing of your Personal Data which rely on lawful processing grounds other than consent.
Right about automated decision-making and profiling
You have the right not to be subject to a decision based on automatic processing, including profiling if automatic processing produces a legal effect that affects you unless such profiling is necessary for the performance of a contract between you and us.
Right to lodge a complaint with the supervisory authority
You have the right to complain to the supervisory authority in the member state of your residence, where you work, or where the alleged infringement of data protection laws has occurred.
We maintain the accuracy and completeness of your Personal Data to support our business operations. You must inform us via email at [email protected] of any updates to your Personal Data for us to support you effectively.
If you no longer wish to receive marketing communications from us, you may click here to unsubscribe or use the link provided at the bottom of our marketing emails. To opt out of non-essential cookies, please update your preferences via the Cookies consent icon at the bottom left of our website.
Please send your questions, comments, requests regarding this Privacy Notice, or complaints, including those relating to dispute resolution and data protection, to our Global Data Protection Office via email at [email protected].
